Frequently Asked Questions

Call us at (888) 501-7527 M-F 9AM-5:30PM EST or please feel free to visit our Contact Us page to get in touch with us.

Skar Audio may reach out to you for specific reasons related to your purchase. However, we will never request payment information unless you specifically ask us to. Here are some instances when we might contact you:

• Fraud Prevention: To protect you as a consumer, we may request a copy of your ID matching your billing address before shipping any items.
• Incomplete or Incorrect Address: If the address provided is incomplete or a PO BOX, we will reach out for clarification.
• Order Verification: If we notice an unusual combination of products in your order, we may contact you to ensure the order is correct before shipping.
• Stock Issues: If an item is sold out or back-ordered and you were not notified at the time of purchase, we will contact you with this information.

Skar Audio fulfills all orders by shipping directly to customers. We do not offer direct sales or order pickups at our warehouse locations.

Skar Audio has an ever expanding network of dealers throughout the US. Please click the link below to find a dealer near you.

Dealer Locator

We do not offer any types of volume based pricing or bulk sale discounts.

We do not offer any type of sponsorship or partnership opportunities at this time.

Yes, Skar Audio offers financing options through Affirm. This allows you to purchase our products and pay over time, making it easier to get the audio equipment you want. For more details, visit our financing page. You can also contact Affirm directly for assistance and more information.

Once your order ships, you'll receive an email from shipments@skaraudio.com with your tracking details. Alternatively, you can log into your account to view all order and tracking information.

If you received the wrong item, please email support@skaraudio.com with a picture of the package, its contents, and the shipping label. We will promptly resolve this matter for you.

If you notice your order is incorrect, please contact us immediately. Skar Audio aims to fulfill orders quickly and will try to accommodate changes before shipping.

Skar Audio offers a 2-year warranty on all new products from the date of purchase when bought from an authorized Skar Audio dealer. For details, visit our Warranty Policy page.

If you purchased directly from our website, Amazon store, or eBay store, please visit our Returns and RMS Portal to initiate a warranty claim.

For purchases made through a local dealer, we recommend contacting them directly to initiate your warranty claim.

Skar Audio typically processes and determines warranty coverage within 3 to 5 business days from the item's arrival at our facility.

If your warranty is valid within 30 days of purchase, you'll receive a new product. For warranties beyond 30 days, we provide a certified refurbished or used product.

If you purchased directly from our website, Amazon store, or eBay store within the last 30 days, we provide a pre-paid shipping label for warranty claims.

For all other warranties, the customer is responsible for return shipping.

Warranties initiated within 30 days of purchase will include a pre-assigned carrier on the shipping label.

For all other warranty claims, you may use the carrier of your choice (FedEx, UPS, USPS, etc.).

Skar Audio offers a 30-day hassle-free return for all purchases made on our website. For details, visit our Return Policy page.

If you purchased within the last 30 days from our official website, we’ll provide you a pre-paid return shipping label.

For items bought from other retailers, please refer to their return policies.

Returns are processed within 2 business days of receiving the item. Please allow 5-7 business days for the funds to appear in your original payment method

Although not required, we’d appreciate it if you return the original packaging with your item(s). Please package everything securely to ensure its safe arrival

The pre-paid label for your return will indicate whether FedEx, UPS, or USPS is the assigned carrier.

Skar Audio uses FedEx, UPS, or USPS to ship your order. The carrier is determined based on the item(s) and your location.

Skar Audio offers free shipping on all orders over $25.

Unfortunately, Skar Audio does not offer international shipping at this time.

Skar Audio has warehouses located in Tampa, FL and Las Vegas, NV - ensuring we can deliver your order as quickly as possible. Most orders are delivered within 2 business days, but depending on your shipping address, it could be faster/slower.

Skar Audio does not offer a specific method for expedited shipping as we strive to get all orders delivered to customers as quickly as possible.

The date your item was expected to be back in stock for your backorder/preorder was listed on the product page during your initial purchase on our website. It can also be found in the email you received after placing your order, with the line item for the specific product(s) out of stock each having its own estimated back in stock date.

Here’s a quick guide to tuning your amplifier:

1. Reset Controls: Set all filters, bass EQ, and gain to the minimum.
2. Adjust Gain: Play a 50Hz test tone at moderate volume, increase gain until distortion starts, then back off slightly.
3. Set Crossovers: For subwoofers, set the low-pass filter (LPF) to 80-100Hz. For full-range speakers, set the high-pass filter (HPF) to 80-100Hz.
4. Set Bass EQ: Keep the Bass EQ at 0dB.
5. Fine-Tune: Listen to different music genres and make small adjustments for balance.

Clipping in car audio occurs when an amplifier is pushed beyond its limits, causing distortion.

Subwoofers may pop due to various reasons, such as:

• Connection Problems: Loose or damaged cables can cause popping sounds.
• Overloading: Excessive power or distortion can lead to popping noises.
• Amplifier Issues: Faulty or improperly tuned amplifiers might cause popping.

For additional assistance, you may want to consult with a car audio shop.

The amplifier has multiple positive and negative terminals, but it's still a monoblock amplifier. These multiple terminals are provided to avoid crowding all wires into a single port.

We recommend choosing an amplifier that is able to output the correct RMS rating for the speakers you have. All amplifiers will have a max power, however RMS is going to be the constant power supplied to the speaker.

Skar Audio amplifiers are not stable below 1 ohm. Please be aware that running your amplifier below 1 ohm is against manufacturer specifications and can result in voiding your warranty.

We do not directly offer amplifier repair services that fall outside the scope of our normal warranty policy. We recommend contacting an independent third party repair company to get your amplifier repaired if needed, such as AmpMedics, etc.

To break in your subwoofer, play it at low to moderate volume levels for the first 10-20 hours. Gradually increase the volume over time to allow the components to settle and achieve optimal performance.

Note: This is the simplest method to break in your new Skar Audio subwoofer. For more help, consider visiting a car audio shop.

The difference in coil configuration affects the impedance the amplifier will see when wiring the subwoofers. Choose the coil configuration based on your amplifier’s capabilities and the number of subwoofers you plan to connect.

• Skar Audio does not design custom enclosures or designs for them.
• This includes making any recommendations on 4th and 6th order bandpass enclosures.
• Skar Audio does offer a industry leading completely customizable box designer free of charge that you can use to design an enclosure for your subwoofer, which can be found on our Box Design Calculator page

We provide detailed enclosure recommendations for our subwoofers on each product page and offer a variety of prefabricated enclosures to suit your needs.