Frequently Asked Questions

Once your order ships, you'll receive an email from shipments@skaraudio.com with your tracking details. You can also find order and tracking information in your order history.

If you notice your order is incorrect, please contact us immediately. Skar Audio aims to fulfill orders quickly and will try to accommodate changes before shipping.

Skar Audio has warehouses located in Tampa, FL and Las Vegas, NV - ensuring we can deliver your order as quickly as possible. Most orders are delivered within 2 business days, but depending on your shipping address, it could be faster/slower.

For eligible new product purchases made on our website, start a refund return request within 30 days of delivery. This is the deadline to start the request; the carrier drop-off deadline is separate. Pre-owned items (SKUs starting with USED-) purchased on or after May 18, 2026 on skaraudio.com or eBay are sold as-is and are not eligible for refund returns; they remain covered by our 1-Year Limited Warranty.

USED- items purchased on Amazon follow Amazon's standard 30-day return policy and are processed through Amazon directly. For full details, visit our Return Policy page.

Skar Audio offers a 2-year warranty on all new products from the date of purchase when bought from an authorized Skar Audio dealer. For details, visit our Warranty Policy page.

Yes, Skar Audio offers financing options through Affirm. This allows you to apply at checkout to pay over time in fixed monthly installments, subject to credit eligibility. For more details, visit our financing page. You can also contact Affirm directly for assistance and more information.

With vehicle power safely disconnected, remove the amplifier’s power, ground, remote, RCA, and speaker connections. Leave it completely disconnected for several hours before reconnecting. If protection returns, check the installation and contact support about warranty assistance.

Skar Audio does not repair amplifiers in-house. Check warranty eligibility first; for a repair quote, contact our recommended repair partner, Amp Medics, at (727) 919-6793.

Gain matches the amplifier’s input sensitivity to the source; it is not a volume control. LPF blocks frequencies above its setting, and the subsonic filter blocks frequencies below its setting. Leave bass EQ off or at 0 dB unless the system is properly tuned for it, and use your model’s manual for phase and strapping controls.

RMS is the continuous power an amplifier can deliver or a speaker or subwoofer can handle. Peak power describes short bursts, not sustained playback. Use RMS ratings at the intended impedance when matching an amplifier with speakers or subwoofers.

Choose a subwoofer that fits your available enclosure space and mounting depth, then consider your bass goals. Larger sizes can suit deep-bass builds, while a 12-inch is a common all-around choice. For tight under-seat spaces, check shallow-mount options and the exact enclosure requirements.

DVC subwoofers have two voice coils and offer more wiring options; SVC subwoofers have one. Neither is inherently better. Choose the coil impedance and number of subwoofers that can be wired to a final load supported by your amplifier.

Start with the radio’s EQ flat and bass boost and loudness off. After tuning for clean sound, use reduced gain for the first 24–36 hours of actual listening, then return to the properly tuned settings. Stop and correct the setup if you hear distortion or popping.

Check the enclosure’s Box Info and compatibility specifications before buying. Equal cone sizes do not guarantee fit: mounting depth, cutout, displacement, and enclosure requirements can differ between subwoofer models.

Sealed enclosures generally need less space and suit a compact, punchy-bass setup. Ported enclosures need more space and correct port tuning, but can deliver higher output. Choose based on your available space, listening goals, and the subwoofer’s enclosure specifications.

Skar Audio does not design custom enclosures. Use your subwoofer’s TS parameters and Box Info recommendations to plan a box with enclosure-design software, or find a local installer through our Dealer Locator.

Coaxial speakers combine the woofer, tweeter, and crossover in one assembly for a simpler installation. Component sets separate these parts so you can position the tweeters and customize the soundstage. Check your vehicle’s mounting space and the speakers’ installation requirements.

OFC is oxygen-free copper; CCA is copper-clad aluminum. OFC carries more current at the same gauge and is the preferred option for higher-power systems. CCA costs less and suits lower-power installations when the kit’s current capacity meets the amplifier and cable-run requirements.

Match the kit’s cable gauge, material, and power capacity to your amplifier and cable run. The same gauge of CCA and OFC does not have the same capacity. Check the amplifier’s terminal and fuse requirements; use an appropriate reducer rather than cutting strands to fit a terminal.

Use the fuse rating recommended for your amplifier and appropriately sized power wire. An inline fuse between the battery and amplifier protects the wiring against a short circuit, even when the amplifier has its own fuses. Check the model’s Specifications and installation manual instead of guessing the rating.

Once your order ships, you'll receive an email from shipments@skaraudio.com with your tracking details. You can also find order and tracking information in your order history.

If you received the wrong item, please contact our support team with a picture of the package, its contents, and the shipping label. We will promptly resolve this matter for you.

If you notice your order is incorrect, please contact us immediately. Skar Audio aims to fulfill orders quickly and will try to accommodate changes before shipping.

Orders may be canceled for a few reasons:

• Failed payment: The card or payment method was declined.
• Fraud screening: Mismatched billing and shipping details, an unverified payment source, or a flagged shipping destination.
• Stock issue: An item went out of stock between checkout and fulfillment.
• Shipping restriction: The address falls outside our delivery network.

You'll receive an email outlining the reason. If you need clarification, contact our support team with your order number.

Reach out as soon as possible — call (888) 501-7527 or contact our support team with your order number and the corrected address.

We can usually update an address before the label is generated. Once the package is in the carrier's hands, address changes aren't guaranteed and may incur a re-routing fee from the carrier.

Skar Audio uses FedEx, UPS, or USPS to ship your order. The carrier is determined based on the item(s) and your location.

Skar Audio offers free shipping on all orders over $25.

Unfortunately, Skar Audio does not offer international shipping at this time.

Skar Audio has warehouses located in Tampa, FL and Las Vegas, NV - ensuring we can deliver your order as quickly as possible. Most orders are delivered within 2 business days, but depending on your shipping address, it could be faster/slower.

Skar Audio does not offer a specific method for expedited shipping as we strive to get all orders delivered to customers as quickly as possible.

The date your item was expected to be back in stock for your backorder/preorder was listed on the product page during your initial purchase on our website. It can also be found in the email you received after placing your order, with the line item for the specific product(s) out of stock each having its own estimated back in stock date.

Most Skar Audio orders ship via FedEx or UPS, neither of which delivers to PO BOX addresses. Smaller items routed via USPS may be deliverable to a PO BOX, but routing isn't guaranteed at checkout.

APO and FPO addresses are not currently supported. For PO BOX or military addresses, we recommend using a freight forwarder or alternate physical address.

Most missing packages turn up within 1–2 business days. Start with these checks:

• Look around the property — porches, side doors, garage, neighbors.
• Check with building management or your apartment office.
• Contact the carrier's local delivery hub for the GPS-stamped delivery location.

If 5+ business days have passed since the delivery scan, contact our support team with your order number. We'll file a carrier claim on your behalf and work toward a replacement or refund.

For eligible new product purchases made on our website, start a refund return request within 30 days of delivery. This is the deadline to start the request; the carrier drop-off deadline is separate. Pre-owned items (SKUs starting with USED-) purchased on or after May 18, 2026 on skaraudio.com or eBay are sold as-is and are not eligible for refund returns; they remain covered by our 1-Year Limited Warranty.

USED- items purchased on Amazon follow Amazon's standard 30-day return policy and are processed through Amazon directly. For full details, visit our Return Policy page.

For eligible purchases from our website, start a refund return request within 30 days of delivery. Skar Audio provides shipping instructions and, where applicable, a prepaid return label. Prepaid does not always mean free: a shipping fee may be deducted from your refund depending on the return reason, with the amount shown before you confirm.

For a refund return using a prepaid label, the carrier's first qualifying handling scan must be on or before day 37 from delivery (the 30-day window plus a 7-day shipping grace period). A label offered at no charge stays free when shipped on time; any reason-based shipping fee still applies. If the first qualifying scan is after day 37, the prepaid-label cost is deducted along with a late-return restocking fee (15% if received new/unopened, 25% if opened or used), regardless of the return reason. See our Return Policy.

Warranty claims have a separate prepaid-label window: 30 days from the order date (purchase date), rather than delivery. See our Warranty Policy. Refund returns for purchases from other retailers follow their return policies.

Returns are processed within 2 business days of receiving the item. Please allow 5-7 business days for the funds to appear in your original payment method

Although not required, we’d appreciate it if you return the original packaging with your item(s). Please package everything securely to ensure its safe arrival

The pre-paid label for your return will indicate whether FedEx, UPS, or USPS is the assigned carrier.

Skar Audio doesn't process direct exchanges. To swap or upgrade an item:

1. Start an eligible refund return request within 30 days of delivery, then follow the carrier drop-off deadline.
2. Place a new order for the item you want.

This keeps the timing tight and avoids holding both items in limbo. If you're upgrading to something pricier, the new order can be placed before the return arrives back at our warehouse.

Once your return arrives at our warehouse, refunds are processed within 2 business days. After processing, allow 5–7 business days for the funds to post to your original payment method.

Total turnaround from drop-off to funds visible: roughly 7–10 business days. Affirm and other financing providers may take slightly longer to reflect the credit.

For returns within the platform's return window, use Amazon or eBay's built-in return process. Skar Audio cannot process refunds for orders we didn't fulfill directly.

For warranty claims past the platform's return window, visit our Returns and RMA Portal. Have your order number from the original platform handy when you start the claim.

Skar Audio offers a 2-year warranty on all new products from the date of purchase when bought from an authorized Skar Audio dealer. For details, visit our Warranty Policy page.

If you purchased directly from our website, Amazon store, or eBay store, please visit our Returns & Warranty Portal to initiate a warranty claim.

For purchases made through a local dealer, we recommend contacting them directly to initiate your warranty claim.

Skar Audio typically processes and determines warranty coverage within 3 to 5 business days from the item's arrival at our facility.

Skar Audio may replace an eligible item with a used or certified-refurbished unit of comparable quality. A discontinued product may be replaced with the most similar available model. See our Warranty Policy for complete replacement terms.

For eligible warranty claims on purchases from our website, Amazon store, or eBay store, the prepaid-label window is 30 days from the order date (purchase date). After that window, you arrange and pay for shipping to Skar Audio unless customer support explicitly approves a prepaid label. This shipping-cost window is separate from warranty coverage and from the 30-day refund-request window from delivery for eligible website purchases.

Warranty shipping is available only within the contiguous United States. Follow your approved claim instructions and our Warranty Policy.

Use the carrier printed on your approved prepaid warranty label. Prepaid-label eligibility is based on 30 days from purchase, not delivery. If you are responsible for shipping, follow your claim instructions and choose a tracked carrier. Pack the item securely and keep your tracking receipt.

Inspect your shipment immediately and contact our support team promptly if it is damaged or will not power on. Shipping damage must be reported and claimed within 30 days of delivery. Include:

• Your order number
• Photos of the outer packaging (especially any damage)
• Photos of the product showing the issue
• A short description of what's wrong

Our team will help determine the appropriate return or warranty process. Keep the original packaging until the claim is resolved. See our Warranty Policy for shipping-damage and manufacturing-defect coverage.

Call us at (888) 501-7527, 7 days a week, 11AM-4PM EST or please feel free to visit our Contact Us page to get in touch with us.

Skar Audio may reach out to you for specific reasons related to your purchase. However, we will never request payment information unless you specifically ask us to. Here are some instances when we might contact you:

• Fraud Prevention: To protect you as a consumer, we may request a copy of your ID matching your billing address before shipping any items.
• Incomplete or Incorrect Address: If the address provided is incomplete or a PO BOX, we will reach out for clarification.
• Order Verification: If we notice an unusual combination of products in your order, we may contact you to ensure the order is correct before shipping.
• Stock Issues: If an item is sold out or back-ordered and you were not notified at the time of purchase, we will contact you with this information.

Skar Audio fulfills all orders by shipping directly to customers. We do not offer direct sales or order pickups at our warehouse locations.

Skar Audio has an ever expanding network of dealers throughout the US. Please click the link below to find a dealer near you.

Dealer Locator

We do not offer any types of volume based pricing or bulk sale discounts.

We do not offer any type of sponsorship or partnership opportunities at this time.

Yes, Skar Audio offers financing options through Affirm. This allows you to apply at checkout to pay over time in fixed monthly installments, subject to credit eligibility. For more details, visit our financing page. You can also contact Affirm directly for assistance and more information.

Wire both coils of each DVC subwoofer. Series wiring adds coil impedance; parallel wiring lowers it. Choose a diagram for your coil impedance and number of subwoofers, and never run below 1 ohm or your amplifier’s rated minimum load.

A single voice coil subwoofer has one pair of terminals. With matching subwoofers, series wiring adds their impedances and parallel wiring divides one subwoofer’s impedance by the number of subwoofers. Match the final load to your amplifier; never run below 1 ohm or its rated minimum.

Use your exact amplifier’s manual: connect properly fused battery power, a short bare-metal chassis ground, the correct turn-on and audio inputs, and speakers at a supported impedance. Disconnect battery power before wiring, start with gain low and bass boost off, and have an installer verify unfamiliar connections.

A line output converter turns a suitable factory speaker-level signal into RCA input for an aftermarket amplifier. Connect the verified left and right speaker pairs with correct polarity, then the RCA outputs. Power and turn-on wiring differ between SKAR2CH-LOC and SKE2LOC, so follow your exact model’s diagram.

Damage caused by misuse, improper installation or wiring, unsupported impedance, excessive power, accidents, or product modifications is not covered. Unauthorized amplifier repairs are also excluded. These are common exclusions; the warranty policy contains the full terms.

With vehicle power safely disconnected, remove the amplifier’s power, ground, remote, RCA, and speaker connections. Leave it completely disconnected for several hours before reconnecting. If protection returns, check the installation and contact support about warranty assistance.

Skar Audio does not repair amplifiers in-house. Check warranty eligibility first; for a repair quote, contact our recommended repair partner, Amp Medics, at (727) 919-6793.

Gain matches the amplifier’s input sensitivity to the source; it is not a volume control. LPF blocks frequencies above its setting, and the subsonic filter blocks frequencies below its setting. Leave bass EQ off or at 0 dB unless the system is properly tuned for it, and use your model’s manual for phase and strapping controls.

RMS is the continuous power an amplifier can deliver or a speaker or subwoofer can handle. Peak power describes short bursts, not sustained playback. Use RMS ratings at the intended impedance when matching an amplifier with speakers or subwoofers.

Choose a subwoofer that fits your available enclosure space and mounting depth, then consider your bass goals. Larger sizes can suit deep-bass builds, while a 12-inch is a common all-around choice. For tight under-seat spaces, check shallow-mount options and the exact enclosure requirements.

DVC subwoofers have two voice coils and offer more wiring options; SVC subwoofers have one. Neither is inherently better. Choose the coil impedance and number of subwoofers that can be wired to a final load supported by your amplifier.

Start with the radio’s EQ flat and bass boost and loudness off. After tuning for clean sound, use reduced gain for the first 24–36 hours of actual listening, then return to the properly tuned settings. Stop and correct the setup if you hear distortion or popping.

Check the enclosure’s Box Info and compatibility specifications before buying. Equal cone sizes do not guarantee fit: mounting depth, cutout, displacement, and enclosure requirements can differ between subwoofer models.

Sealed enclosures generally need less space and suit a compact, punchy-bass setup. Ported enclosures need more space and correct port tuning, but can deliver higher output. Choose based on your available space, listening goals, and the subwoofer’s enclosure specifications.

Skar Audio does not design custom enclosures. Use your subwoofer’s TS parameters and Box Info recommendations to plan a box with enclosure-design software, or find a local installer through our Dealer Locator.

Coaxial speakers combine the woofer, tweeter, and crossover in one assembly for a simpler installation. Component sets separate these parts so you can position the tweeters and customize the soundstage. Check your vehicle’s mounting space and the speakers’ installation requirements.

OFC is oxygen-free copper; CCA is copper-clad aluminum. OFC carries more current at the same gauge and is the preferred option for higher-power systems. CCA costs less and suits lower-power installations when the kit’s current capacity meets the amplifier and cable-run requirements.

Match the kit’s cable gauge, material, and power capacity to your amplifier and cable run. The same gauge of CCA and OFC does not have the same capacity. Check the amplifier’s terminal and fuse requirements; use an appropriate reducer rather than cutting strands to fit a terminal.

Use the fuse rating recommended for your amplifier and appropriately sized power wire. An inline fuse between the battery and amplifier protects the wiring against a short circuit, even when the amplifier has its own fuses. Check the model’s Specifications and installation manual instead of guessing the rating.

Dealer applicants need a commercially zoned storefront with at least one installation bay, a tax ID, a resale certificate, and any required business license. Online sales of Skar Audio products are not permitted. Submit a dealer application for the Dealer Support team to review.

A new dealer account requires an opening order of at least $1,500. To stay active, place an order every 30 days; there is no ongoing minimum dollar amount. Reactivation is subject to territorial availability and another $1,500 opening order.

Dealer orders of $1,500 or more qualify for free standard ground or freight shipping within the continental United States. Smaller orders have shipping calculated at checkout. Alaska and Hawaii do not qualify for direct free shipping; a qualifying order can ship to a continental U.S. freight forwarder.

Skar Audio is not currently accepting international dealers or distributors. Domestic businesses can apply through the U.S. dealer program.